The Stream Difference
Find out why you should become a Stream Energy customer.
How to Enroll
Becoming a Stream customer is a simple, hassle-free process.
Proven Results
An award-winning company – find out what others are saying about Stream.
About Stream Energy
Payment Options | Customer Service | Emergency Contacts | Current Customers – Lock In Your Rate
Customer Service - Experience the Stream Difference
To renew your Stream fixed rate contract, visit www.streamfixedrate.com.
In order to renew your fixed rate agreement with us, you must have your ESI ID (for Texas customers) or AGLC Number (for Georgia customers), which can be found on your monthly statement.
Texas Residential Customer & Billing Questions
Customer Service
Phone: 866-447-8732
Hours: 7 a.m. to 10 p.m. CT, Monday - Friday; 8 a.m. to 5 p.m. CT, Saturday
Fax: 214-800-4444
Contact Stream Energy
Stream Energy
Attn: Customer Service
1950 Stemmons Freeway
Suite 3000
Dallas, Texas 75207
Texas Commercial Client & Billing Questions
Commercial Client Services
Phone: 866-544-0692
Fax: 214-481-3737
Georgia Residential Customer & Billing Questions
Customer Service
Phone: 866-543-4642
Hours: 8 a.m. to 7 p.m. ET, Monday - Friday
Fax: 214-800-4444
Contact Stream Energy
Stream Georgia Gas
P.O. Box 80681
Atlanta, GA 30366
Third Party Verification (TX & GA)
Residential Service: 888-TPV-3540 (888-878-3540)
TPV Hours: Monday - Friday, 8 a.m. to 8 p.m. CT
Quality Control (Texas)
English: 866-687-5264
Spanish: 866-687-5265
Hours of Operation: 24 hours a day, seven days a week
Quality Control (Georgia)
English: 866-861-5167
Spanish: 866-861-5560
Hours of Operation: 24 hours a day, seven days a week
NEW Deposits Group (TX & GA)
English: 866-687-5269
Spanish: 866-687-5270
NDG Hours: Monday - Friday, 9 a.m. to 6 p.m. CT
Media Inquiries
Paul Thies
Director - Marketing & Communications
media@streamenergy.net
